Frequently Asked Questions (FAQs)

How do I book a ticket?

To book a ticket, simply visit our booking page, log-in and select your desired route and date, and follow the prompts to complete the reservation.

What payment methods are accepted?

• We accept cash via counter on our physical cashier stall.

Can I cancel or modify my booking?

• Yes, cancellations or modifications can be made up before your scheduled trip. Please refer to our Terms and Conditions for more details.

What happens if my ferry is delayed or canceled?

• In case of delays or cancellations, we will notify you with this page. You can choose to reschedule your trip if there was a cancellation of the trip.

Are pets allowed on board?

• Yes, pets are allowed on board, but they must be kept in proper carriers and adhere to our Travel Policies.